1. Availability
    1. Do you have The Nut Makers brand available in physical stores?

      Yes! We are available across select outlets across the country. We are striving to get our products into more retail stores in the coming future.

  2. Cancellation Policy
    1. How can I cancel my order?

      If ever you decide to cancel the order, simply log on to your account and proceed with the cancellation on the same day.

      You can also contact us at +918848950104/ 4742754200 or send a mail to info@thenutmakers.com

  3. Payment
    1. What payment options do you offer?

      You can use Credit/Debit cards, Net Banking and Mobile Wallet.You can also pay using the UPI application/ QR Codes

    2. Do you have a refund policy?

      If the received product is spoilt or damaged, you can contact us immediately at +918848950104/ 4742754200 or send a mail to info@thenutmakers.com to facilitate a refund

      For more details, please go through our Refund policy carefully.

  4. Products
    1. Who are the Nut Makers.

      The Nut Makers is a premium quality brand of nuts from Vijaylaxmi Cashews (VLC). Established in 1957 by Mr K. Ravindranathan Nair, VLC is India’s largest manufacturer and exporter of cashews, renowned for their consistent standards of unsurpassed quality.

      The Nut Makers, from VLC is a premium product for Nuts, for those seeking superior flavours and high-quality ingredients.

    2. Where are the processing and packaging done?

      From sourcing of the nuts from farms in India, Indonesia and Africa to the processing and packaging in our in-house factory, quality monitoring has been established and constantly monitored.

      At The Nut Makers, each stage of the process is monitored to ensure only the best arrives on the shelves. Our current processing facility is situated in Kanyakumari District of Tamil Nadu.

    3. What is the average shelf life of your products?

      Our shelf life ranges from 6-12 month depending on the product range.

    4. How can I store the products?

      Store them in a cool and dry place, away from direct sunlight. Once opened, use our convenient zip lock feature to lock it in place to keep away from moisture.

    5. Are the products suitable for children?

      Yes. Cashews can be included as part of the daily diet for children. Children below 3 years may require support as the pieces may be slightly bigger for them to swallow.

    6. What are the health benefits of Cashews?

      Cashews are rich in antioxidants and a host of other important vitamins, minerals and nutrients. Cashews are highly nutritious and rich in important antioxidants and vitamins, they may also increase HDL (good cholesterol) and reduce systolic blood pressure.(from a study published in The Journal of Nutrition)

  5. Gifting Options
    1. What all gifting options are available?

      We can offer our products for festivals, weddings, corporate events and personal gifting. Please contact us at +918848950104/ 4742754200 or send a mail to info@thenutmakers.com for more details

  6. Shipping
    1. How long will it take to receive the delivery?

      The normal delivery time is within 3-7working days.

    2. Can I track my order?

      We will inform you via an email to notify you when the order gets dispatched. We can also provide the tracking ID of your order, as and when requested. Please call us on +918848950104/ 4742754200 or drop a mail to info@thenutmakers.com